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Stranded at Potters Bar

Passengers and drivers were left stranded at Potters Bar station early Wednesday morning, November 22, due to cancellations and fast trains failing to stop.

The knock-on effect was that up to a dozen drivers were unable to get to their trains and had to join the crowd of commuters braving the cold.

Have Your Say
If you want to share your commuter experiences or comment on the state of the railways please use the 'Have Your Say' section

Some commuters had left home at 05:40 to wait for the relief bus to take them to Potters Bar in time for the 06:00 only to find that the first three relief trains were not running.

And the reason soon became obvious the drivers were stranded too.

But while most commuters seemed quietly resigned to having their journey disrupted -- having had weeks of practice -- the drivers, ironically, seemed agitated and impatient.

In the end one of the drivers made a phone call, apparently asking for the lights to be changed to red to force the fast trains to stop and pick up those who had been waiting on the increasingly crowded platform.

Whether as a result of that or not, the next Kings Cross express did stop at 06:40 but then went non-stop to Finsbury Park leaving passengers waiting in the cold at Hadley Wood, New Barnet and all stations south.

The Times has an article in the Wednesday November 22 edition which is also on its website entitled 'A secret you need to know to get to work'. The article highlights the misery faced by passengers using services in Hertfordshire following the Hatfield derailment.

The Times also has an article about the compensation payments due to commuters and news of those who could lose out.

Questions, raised in the 'Have Your Say' section of this site are being forwarded from this site to WAGN and Railtrack. They include ...

Why are the relief bus services inadequate?

Why are there still premier parking places at Potters Bar when many commuters have no choice but to drive there?

Why is the main exit at Potters Bar Station closed before all regular commuters get home?

Is there a plan to eventually close Watton station?

When will the compensation be paid and how much will it be?

The answers to the questions raised on this page will be published on the site when they are received.

If you are still not satisfied you can e-mail both companies directly.

Phil Heath from Railtrack and Susanne Page from WAGN have allowed an e-mail redirect to be set up from this site direct to their offices.

You can mail Phil at Railtrack and Susanne at WAGN

November 22, 2000

Related news items
Questions for Railtrack and WAGN- November 20, 2000
New emergency timetable delayed - November 18, 2000
Emergency timetable due soon - November 13, 2000
Trains services resume ahead of schedule - November 9, 2000
Text of letter from WAGN Railways - November 8, 2000
Emergency rail service until February 2000 - November 8, 2000
Emergency rail service to continue - November 8, 2000
Rail disruption until middle of month - November 2, 2000
Commuters suffer more misery - October 31, 2000
No trains for the rest of the month - October 24, 2000
Broken rail caused derailment - Railtrack - October 19, 2000
Station fencing plan challenged - April 3, 2000
Station: security concerns raised - February 19, 2000
Toughened glass for station shelters - February 12, 2000
Station renovations continue - Jan 29, 2000
Patrols to target rail vandals - Dec 2, 1999
New station shelter vandalised - Dec 1, 1999
New shelter for station - Nov 29, 1999
Station shelter - work underway - Nov 11, 1999
New waiting room to be built next week - Nov 11, 1999
Station facelift brought forward - Nov 4, 1999
Vandals target station waiting room - Nov 2, 1999
Local residents to meet Railtrack - Oct 15, 1999
Vandalism to track damages train - Sept 9
Railtrack invite feedback on station  -  Sept 5
Railtrack to tackle vandalism  -  August 23, 1999
New plans to beat vandals -  July 13, 1999
Crackdown on station vandalism -  July 9, 1999
Station face-lift hits buffers -  March 19, 1999
WAGN failures -  August 20, 1998
WAGN anger - July 12, 1998

Have Your Say

Are you happy with the state of the station, do you feel WAGN and Railtrack provide a good service?  Have your say and contribute directly to this site.

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