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Editor, sorry if this is in the wrong place but ....a question, how does this thread, i.e. People giving their opinions and personal experience about a village service (BT FTTP) differ from people giving their opinions and personal experience about a restaurant or local service? I'm all for Information sharing but it seems odd that we can criticise or compliment BT but not other businesses. Without a doubt posts on this thread are influencing other people's decisions, exactly the same as say....asking for a suggestion of a local vegetarian restaurant which tonight was deemed should be responded to via inbox only. Confused.....
Local businesses and servicesEdits will rarely be made to forum contributions where a correspondent is questioning the services provided by the government, local authorities, or a public service. The government and local authorities are elected on a mandate, and a site like this is an excellent tool for examining their record in delivering what they promise. Similarly, posts about the service provided by rail or bus companies, which have customer charters and are duty-bound to deliver, will rarely be edited.Recommending or criticising the services provided by local restaurants and businesses is not allowed under the forum rules. If a precedent were to be set allowing that to happen it could open the floodgates to all sorts of abuse for commercial advantage and gain. However, people are allowed to discuss the impact of a local business, such as the behaviour of people visiting and leaving a restaurant (but not criticise or recommend the services provided by the restaurant), or the likely impact of building development plans (but not criticise or recommend the services provided by the builder/developer), because those are local issues that are in the public interest and affect the lives of people living nearby.The only exception could be where a local business has invited a discussion about its services and users respond. Even then, the tone of those responses will be carefully monitored to ensure they comply with the forum agreement and these guidelines. Unfortunately, this means that innocent, and often humorous, observations also have to be edited for consistency reasons.
It still seems double standards to me but I appreciate the explanation. Thanks you.
For those residents not serviced by openreach on this FTTP upgrade programme please dont forget that virgin are interested in hearing from interested parties across the UK at http://www.virginmedia.com/cablemystreet/. The more interest they get from an area then the more chance it will have of being cabled. Cheers BP
Will wait for 5G rollout in 2020 if nothing else happens. Cheers BP
For those with cancelled orders, there is a problem with the booking system which BT use to place the orders for FTTP Broadband. Seemingly that system doesn't recognise Moffats Lane (and possibly other roads in Brookmans) as being valid addresses for FTTP.
Keep the faith David. I posted my own tale of woe on here previously. I was told by BT that a problem with the OpenReach system meant that appointments booked by BT were being rejected without letting anyone know. And then, out of the blue, without appointment, two charming OpenReach engineers turned up and did all of the work, external and internal, to connect me. They even waited while I got someone to let them in as I was at work. So far my service is running splendidly.
I've noticed that my broadband connection has been very iffy over the last few days. This morning I received an invitation from BT to subscribe to their extremely expensive Infinity service. Purely coincidental of course.
I have to reboot the router several times a day to reconnect.
Speeds look good but your ping time is much higher than mine, speedtest.net reports 3ms for me.I'm only on Infinity-2 (80M) and get around 75M down and 21M up
What has / is BT doing about this? Nothing, it seems.
This will eventually get rolled out to everyone
Sasquartch, Thank you for the reply.It seems you are implicitly agreeing with me; that the poor service is part of a cunning BT plan to get people to upgrade and pay for it. My understanding is that fttp is an acronym of fibre to the house / premises. I imagine this is a physical fibre connection to the house/premises, not a wireless / radio signal from a nearby telegraph pole? If it is a physical connection (or even a wireless one), Im not aware of BT offering or making such a fibre connection without the customer paying (extra) for it as an upgrade. Your own post of 24th March says Hence I went for the FTTP service with BT which cuts out all the copper. Ie you had to order pay for it/ upgrade? I paid / pay BT for a service. I accept your point (based on you knowledge) that the fibre gives better performance than the existing copper. But the material used is surely BTs choice of how they deliver the existing promised/contracted service. If BTs existing infrastructure / system cant deliver that service (the one they promised and I pay for), and they want me (and you and everybody else) to pay for an upgrade to get it, is this not part of a cunning plan?
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