Author Topic: Broadband issue on Bluebridge Road  (Read 580 times)

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Offline Patches

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Broadband issue on Bluebridge Road
« on: February 09, 2018, 07:18:40 am »
Morning all,

Has anyone had any broadband issues on Bluebridge road?

Ours started around November time. Upload speed dropped down to 0.5mb and latency was bad. Our supplier (Plusnet) has arranged several engineers who have looked at all parts but haven't been able to resolve the issue completely. An engineer did replace some cabling on the outside of our house (the bit that leads from the point the pylon connects to to our indoor socket) which improved the latency but upload is still very poor.

Up until November we had a manageable upload speed of 2mb. Our download is a consistent 19mb. My wife develops websites from home so a slow upload speed is affecting her badly.
 

Offline Pixel Crazy

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Re: Broadband issue on Bluebridge Road
« Reply #1 on: February 10, 2018, 09:38:05 am »
Patches

Not only Bluebridge Road, Bluebridge Ave seems to be suffering. My download has never been good but over the past few days has dropped to 0.5mbps.  Reported and awaiting a response
 

Offline Pixel Crazy

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Re: Broadband issue on Bluebridge Road
« Reply #2 on: February 10, 2018, 03:13:52 pm »
After having spoken to BT suddenly back to 15 which is what we normally can expect.
 

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