Author Topic: Strange call from Windows service centre  (Read 25661 times)

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Offline Mallow

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Strange call from Windows service centre
« on: August 24, 2010, 01:06:28 pm »
I just got a really odd call from a guy who claimed to be Windows Service centre person with a warning about viruses in my area?.  He wanted me to enter www.teche4pc.com into my browser.  Despite his very strange accent he assured my he was in Victoria London.  When I questioned him again he gave me this phone no. which is an international help centre 442030263983.

Does this sound familiar to anyone?  Am I being over cautious/paranoid.

M.
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Offline BrookyP

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Re: Strange call from Windows service centre
« Reply #1 on: August 24, 2010, 01:49:26 pm »
no.

Virus in your area? what does that mean? The caller is as amateur as the scam it is trying to create.

this is likley to be a scam where you go to that site and it will install a keylogger to your pc or will ask you for personal information to enable bank fraud.

or they want you to mail them some cash so they can oversea your pc problems.

dont get involved-dont visit the website.

good luck...

http://www.guardian.co.uk/technology/blog/2010/jul/20/phone-calls-india-scams

just my opinion o course

bp
 

Offline NMLHS

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Re: Strange call from Windows service centre
« Reply #2 on: August 24, 2010, 01:52:28 pm »
There is another thread about this on this forum but I'm blowed if I know where.  A chap phones you, says he is from one of the Microsoft repair companies and that your computer is badly infected.  He then tries to get you to open it up so that his colleague can fiddle about with its inner workings over the net.  I found that there seemed to be a language barrier: I could not understand what he was saying and he could not understand a word of what I was saying. I'm sure we were both speaking English, which is even more puzzling.  In the end after daily phone calls for about 10 days (excepting Sundays for some reason) he appears to have got the message when I said rather forcefully "APPLE MACINTOSH!!"
 

Offline BrookyP

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Re: Strange call from Windows service centre
« Reply #3 on: August 24, 2010, 01:56:34 pm »
This may be obvious folks but its something I did not realise until about 5 years ago.

Any question you have about anything, type this word for word into google.

its all there.

good luck surfers

bp
 

Offline Mallow

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Re: Strange call from Windows service centre
« Reply #4 on: August 24, 2010, 02:33:55 pm »
He did tell me to enter the web address into google to check it out.  I guess he was trying to double bluff!

Thanks for your responses.

M.
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Offline chicken legs

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Re: Strange call from Windows service centre
« Reply #5 on: August 25, 2010, 11:50:52 pm »
I had a similar call a few weeks ago. I'm sure it's a scam.  And Brooky P that is such a useful tip.  I got it from my daughter some time ago and it works!
 

Offline sasquartch

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Re: Strange call from Windows service centre
« Reply #6 on: September 25, 2010, 05:09:57 pm »
Got a call from them this morning.

Someone with an Indian accent proceeds to tell you that you have corrupted files and your PC needs attention.

I asked him how he knew this and he says from  records from the international routing system.  ??? Ah, I say, then you'll be able to confirm my IP address. Errm, no he says but I can go onto his website where all can be tested etc etc. I kept asking questions and got passed to his supervisor who despite being asked 5 or 6 times what the information he had from the international routing system was unable to say.
I then asked whether he was from India, no, he assured me, Victoria in London. I then asked whereabouts in London, Victoria was and he said it was confidential and shortly after hung up  ;D

1471 revealed a number of 01234 567891 which apart from being obviously made up is a Bedford number.

Don't ever entertain cold calls like this - clearly a scam

At best they will extract a payment rom you for 'fixing' your computer, at worst something far more insidious like a keylogger
 

Offline Angel

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Re: Strange call from Windows service centre
« Reply #7 on: September 25, 2010, 05:35:02 pm »
I've just had one of these calls a few minutes ago from same number (Chris)

He asked me to open IE so I said I used Firefox which he said he hadn't heard of!!  He asked me to go to a website

w w w . t e c h e 4 p c / t . c o m which I just typed into google as he said it.  Told him I was registered with TPS and they shouldn't be calling me

Just be careful everyone as I think it's a keylogger site (or some other scam)
 

Offline Editor

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Re: Strange call from Windows service centre
« Reply #8 on: September 25, 2010, 08:07:55 pm »
We had one this afternoon.

"I see on your computer that there may be malware on your computer".

When asked which computer (we have four) the caller said ...

"windows"

Our familymember said "you mean Microsoft Windows?"

The caller said. ...

"no, Windows Windows"

:-)

 
« Last Edit: September 27, 2010, 11:15:03 am by David Brewer »
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Offline sasquartch

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Re: Strange call from Windows service centre
« Reply #9 on: September 27, 2010, 11:36:38 am »
Interestingly the site that they want you to visit www.teche4pc.com is blocked by by employer's web filtering system - the site is classified as 'malicious'  :o

So please, don't go near it !!

Also quite a few dissatisfied cistomers (victims ??) - look at http://800notes.com/Phone.aspx/1-567-252-5219 for an example  ;D  (that is a safe site by the way)

(url hyper link temoved)
« Last Edit: September 27, 2010, 12:07:35 pm by John Fraser »
 

Offline Editor

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Re: Strange call from Windows service centre
« Reply #10 on: November 15, 2010, 03:34:09 am »
The BBC has a story on this.

Warning over anti-virus cold calls to UK internet users

http://www.bbc.co.uk/news/uk-11754487
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Offline asin

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Re: Strange call from Windows service centre
« Reply #11 on: January 23, 2011, 10:13:34 pm »
I received this call ON 13 jan 2011,  complete  dodgy, from the start, he start with  , this Adam from windows windows, from teche 4 pc, with his heavy indian accent,   Your computer is at risk because of the Virus in your area..  Then he keep going make  me to start computer again,  in  the  mean time  i ask him his phone no, which he try to bluff me, on three  time  asking him , he  would not give his phone no.  he keeps on asking What operating system i have,  hey if you can see , problem with my computer,  how come you can not see what operating  sys, I HAVE.  i told him to call  me  again.

That site is a complete sham,  do not take call from  him  ,  put  him  on hold,  and  walk  away  ,
The only way you can hurt these scammers  is by wasting their telephone,  and not  giving anything.
Think of this as another negotiating excersise
 

Offline goldfinch

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Re: Strange call from Windows service centre
« Reply #12 on: January 24, 2011, 12:21:27 pm »
I probably received the same call a couple of weeks ago.  The bloke asked if I had a PC.  I lied and said no and he put the phone down. 
 

Offline Mermaid

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Re: Strange call from Windows service centre
« Reply #13 on: January 24, 2011, 12:48:08 pm »
I've had 4 calls in the last 2 weeks, and that's just the ones I've happened to answer. Interestingly, they come through on my message line, not on my main line (which is ex-directory). Makes me wonder where they get the numbers from.
 

Offline Angel

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Re: Strange call from Windows service centre
« Reply #14 on: February 16, 2011, 03:49:06 pm »
I've just had another one of these calls purporting to be from Microsoft telling me they had heard from my ISP Provider that my computer was running slowly and he would help me out!!  He said I needed to log onto a site - helppconline.com - I told him he must think I was born yesterday if he thought I'd go to a site because he said so.  He then hung up on me!  ::)
 

Offline PS

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Re: Strange call from Windows service centre
« Reply #15 on: February 16, 2011, 06:06:03 pm »
I had a message pop up as follows on Skype - has anyone had similar ? [not that I am interested] And how did they get my skype address ? The transcript is as below -



[2/11/2011 10:48:01 PM] steffanieearley84:     Beautiful Russian ladies
   
    European and American women are too arrogant for you? Are you looking for a sweet lady that will be caring and understanding?
    Then you came to the right place- here you can find a Russian lady that will love you with all her heart.

    russian-babes.ru
   
    Please excuse us if you are not interested.
.


[edited to remove link to spam site - John Fraser]
« Last Edit: February 16, 2011, 06:24:13 pm by John Fraser »
 

Offline sasquartch

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Re: Strange call from Windows service centre
« Reply #16 on: February 04, 2015, 01:43:50 pm »
Just had a call from 'The Windows Service Centre' - as mentioned earlier by myself and others it's a scam

So please warn people, especially the elderly or non-tech savvy never ever entertain any 'offers of help' from companies like this.

I kept them on the line for about ten minutes before they accused me of wasting THEIR time. Hopefully I'm now on their list of people that won't fall for their very obvious scam.
 

Offline BrookyP

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Re: Strange call from Windows service centre
« Reply #17 on: February 04, 2015, 01:59:11 pm »
bt call guardian is amazing to wipe these calls out.


we got a set of phones with it on board at Christmas and no more calls now


literally-all gone :)


ta bp
 

Offline Alex

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Re: Strange call from Windows service centre
« Reply #18 on: February 04, 2015, 03:31:16 pm »
We got the same BT call Guardian.

Its great, only issue is that calls not known to you and who are not in contacts , have to go through announcing themselves before the call is put through to you .

I have seen some missed calls, and I think that people "give up"? That said, it is important to check missed calls.

its good and I agree, no more nuisance  calls coming through!!!
 

Offline Trent

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Re: Strange call from Windows service centre
« Reply #19 on: May 05, 2015, 02:41:00 pm »
Two calls from the 'windows service centre' in 2 weeks. A timely reminder to everyone that this is a scam. Your PC does not send messages to 'windows' that makes them call you........The caller asks for access to your PC to repair it and then charges you while they steal your info.....
 

Offline Editor

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Re: Strange call from Windows service centre
« Reply #20 on: May 05, 2015, 03:38:00 pm »
Two calls from the 'windows service centre' in 2 weeks. A timely reminder to everyone that this is a scam. Your PC does not send messages to 'windows' that makes them call you........The caller asks for access to your PC to repair it and then charges you while they steal your info.....

You are lucky, we get several calls a week from people saying we have problems with our Windows, despite being registered with the Telephone Preference Service. I usually hang up, or, if I am not in a rush, I tell them we already have double glazing. As they try to explain they mean the Windows operating system I then hang up.
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Offline Nobby

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Re: Strange call from Windows service centre
« Reply #21 on: May 05, 2015, 10:12:27 pm »
My favourite is to get them excited by engaging in conversation for 30 seconds or so and then disappearing to make a cup of tea / wash my hair etc.
 

Offline sgoldswo

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New Scam
« Reply #22 on: May 23, 2015, 11:33:12 pm »
Just to warn people an older relative of mine was scammed in the following way:


1. Malware was installed on PC through attachment/website including a key logger;
2. This was used to: (1) gather personal details including a name and telephone number; (2) created an ability for the hackers to assume control of the PC; (3) uninstalled/blocked his antivirus software; and (4) disabled his firewall;
3. My relative was called using these details and told to log onto online banking to verify some transactions (in this case they claimed to be microsoft, a similar scam I've since heard about uses a well known payee such as a utility or bank, in each case who claim not to have been paid an amount);
4. when my relative logged onto online banking, the hackers assumed control of his PC, locked out the keyboard and mouse and transferred all his savings to an account overseas (it all happened very quickly, he only thought to pull the plug on his PC afterwards);
5. At this point his computer was locked out and he was told if he wired more money via western union he would be sent a cheque for the money removed and his computer would be unlocked (clearly he didn't do this). Sadly they continue to call him daily to suggest he does this;
6. He immediately called his bank, but wasn't quick enough to stop the transfer being processed.


Luckily, in such situations the onus is on the bank to demonstrate the fraud was down to gross negligence by the account holder - see:  https://www.moneyadviceservice.org.uk/en/articles/identity-theft-and-scams-what-you-are-liable-for.  Nevertheless, it was a pretty distressing experience for my relative (in his 70s) who is still being called by these scammers regularly. He's now faced with making a claim under the Payment Services Regulations (a piece of legislation that implements the (pretty damn great) European Payment Services Directive) to get his savings back, which I will help him with. He's lost faith in his computer and phone, so he's planning to replace those with new models with call blocking and not running windows, once he gets his money refunded.


Given the sophistication of this scam and the malware used (I cannot believe it managed to uninstall Norton Antivirus) I thought it worthwhile to warn people here about this. Both the bank concerned and the police confirmed to him there's a spate of such crimes occurring at the moment.


Edited to correct coding
« Last Edit: May 24, 2015, 07:15:31 am by Angel »
 

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