Author Topic: Train updates, news and information  (Read 265321 times)

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Re: Train updates, news and information
« Reply #750 on: May 09, 2017, 08:33:59 am »
Thanks Angel. It's usually a database error on the servers providing the information. It tends to get sorted out eventually. Thanks for pointing it out though. David
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Re: Train updates, news and information
« Reply #751 on: May 23, 2017, 07:28:42 am »
Ticket machine was out of order at Brookmans Park station last night. And there is a notice that the cash payment facility has been removed temporarily because of theft.



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Offline Angel

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Re: Train updates, news and information
« Reply #752 on: May 23, 2017, 07:45:42 am »
The machine has been 'card only' for several weeks now.  It's often 'Out of Service' too.
The machine at Welham Green is also 'Card only'.

It's a shame that the very helpful Natalie has moved on from Brookmans Park Station.
 
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Re: Train updates, news and information
« Reply #753 on: May 23, 2017, 07:48:43 am »
The machine has been 'card only' for several weeks now.  It's often 'Out of Service' too.

Clearly, I need to get out more.   :)
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Offline Nobby

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Re: Train updates, news and information
« Reply #754 on: June 06, 2017, 06:49:47 pm »
Problems on trains tonight - next two trains to Moorgate (18.45 and 19.15) cancelled. The next train to WGC delayed and the one after that cancelled.

Could anyone tell me what one's position is when you have pre-booked a specific train as the second leg of your journey, but owing to an earlier delay on your connecting train operated by another company, you miss it and have to travel on the next one. Can you be charged a penalty fare?
 

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Re: Train updates, news and information
« Reply #755 on: June 08, 2017, 10:52:15 pm »
Can anyone explain the logic in GN ticket machines relating to availability of off-peak tickets please? TSGN's website says "When purchasing a ticket from Great Northern, we will explain the restrictions that ticket is subject to: In the conditions at the time of purchase if bought from a Ticket Vending Machine" but I couldn't track that info down. Nothing in their FAQs.

In anticipation of any of a number of possible difficulties at the station, I turned up at Welham Green in good time for this morning's 09:34 to Moorgate. As this is the first one timed to arrive after 10:00, I should have been able to use an off-peak ticket, and apply my Senior Railcard. The off-peak option was not presented on the screen, and the Senior Railcard option was disabled. On my return at midday, these options had become available.

Had I programmed the machines, I might have thought it a neat idea to enable these options as soon as they could not be fraudulently used, i.e. just after departure of the preceding train to the 09:34. If I wasn't that bright, I might have just switched the options on at 10:00. Or maybe to trust the passenger.

Anyone worked out TSGN's algorithm?
 

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Re: Train updates, news and information
« Reply #756 on: July 04, 2017, 04:37:33 pm »
There are a number of train cancellations this afternoon/evening. Probably worth checking before you travel.
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Re: Train updates, news and information
« Reply #758 on: July 22, 2017, 07:36:23 am »
Train travellers beware. It seems from the tweet, embedded below, that there might be a problem with the Brookmans Park station ticket machine this morning. I have not been along to verify, so this is the only source of information.

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Re: Train updates, news and information
« Reply #759 on: July 29, 2017, 05:56:03 pm »
Two consecutive trains cancelled this evening from London to WGC
 

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