Author Topic: A suspicious call about home security  (Read 5157 times)

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Offline Editor

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A suspicious call about home security
« on: October 29, 2010, 04:00:39 pm »
Just had a call from someone who knew my name. He said he was Peter from South East Security. I said we are okay and hung up.  But it's been bothering me since.  Perhaps someone elderly people could be talked into giving too much info away or worse still arranging a home visit.

It seems a bit of a contradiction for a security firm to cold call.  Security is not something you want to discuss over the phone with a total stranger.  I called the company, which is based in Hitchin a friendly woman confirmed that they do not cold call and would only call people who are already on their books.  So that suggests that whoever called was not authorised to do so.   

http://www.southeastsecurity.co.uk/

Any advice from the local community police welcome.

David 
The Brookmans Park Newsletter has been supporting the village and our local community since 1998 by providing free, interactive tools for all to use.
 

Offline sasquartch

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Re: A suspicious call about home security
« Reply #1 on: October 29, 2010, 04:34:38 pm »
I had a call last week from someone claiming to have details of some sort of bad debt against my name.

It was similar to the recent spate of calls from people who claim your computer has a virus and for a 'fee' they can fix it.

I think they had just got my number out of the phone book.

I asked a few questions just to waste their time a little and after a few minutes they hung up.

But yes, some people may not be so suspicious and get caught out.
 

Offline Ferdie

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Re: A suspicious call about home security
« Reply #2 on: October 29, 2010, 05:16:48 pm »
I got a call recently from someone offering to reclaim monies I'd paid out on Instalment Protection Insurance for me using the line 'They would claim back the insurance money I was entitled to'. Since I haven't had any, I immediately knew it was just a sales call. It was probably just a company trying to get business on the basis lots of people have taken out IPI and yes, some have been miss-sold. So by chance I may have had a 'theoretical claim'. They were wrong in my case. My line is always if I want something I'll ask for it. I won't let someone sell me something I haven't asked for. Yes potentially it could be a complete scam, but I never gave them the opportunity to go any further & politely end the call!
 

Offline Oly

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Re: A suspicious call about home security
« Reply #3 on: November 01, 2010, 12:51:57 pm »
Similar to myself, I received a call from the BT messaging service which is almost like the text message system on phones.

It said call Sam on number ***, I googled this and it had a few threads which turned out to be a debt collection agency trying to trace a lady who has never lived at the address. I know the surname of the previous owners and its not them, I am the second owner of the flat.

Needless to say I did not call them back, but I guess some people would fall for it and pay for something that they did now owe....

It did make me laugh the other day, a young sounding chap was trying to sell me a conservatory so I sounded interested and asked if they can install it on a first floor flat  ;D
 

Offline milkmade

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Re: A suspicious call about home security
« Reply #4 on: November 01, 2010, 02:24:07 pm »
like you I dislike cold callers.
One time my son was visiting from France, so  he picked up the phone.  He ordered 7windows and 2 doors.  He then gave his home address.  I't solved my problem.  sadly he never got his order.
 

Offline milkmade

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Re: A suspicious call about home security
« Reply #5 on: November 12, 2010, 06:25:47 pm »
 ???I receiver a call today asking "Are you the owner of this phone" I replied "who's calling" answer "ditto". Again I asked same question.  Third time , The same very cross reply.  Then this Asian sounding lady slammed the phone down.  Should I be worried?
 

Offline BrookyP

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Re: A suspicious call about home security
« Reply #6 on: November 13, 2010, 02:09:41 pm »
not really...they only hung up as they knew they couldnt scam you...

bp
 

Offline milkmade

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Re: A suspicious call about home security
« Reply #7 on: November 13, 2010, 03:27:50 pm »
Thanks
 

Offline PCSO Luxford

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Re: A suspicious call about home security
« Reply #8 on: January 26, 2011, 03:55:32 pm »
These "bogus" calls are on the increase.  It seems like everybody wants to sell you something or fight for compensation for you. I would advise you use your common sense.  Banks will never ask for your details over the phone, and as far as my bank is concerned, if they need to make contact with you,  they will write.  I have received calls regarding "mis-sold PPI" on loans, as has my son who has never had a loan in his life! The other favourite is mobile phone companies telling me my contract is coming to an end and would I like to swap providers, despite my contract being very much alive. These are definitely sales calls.

Some companies sell on your details to other companies, and if you have filled in any surveys recently then your details could have been obtained via that way.

My advice is if you are suspicious then end the call, simple as that. Never pass any bank or personal details over the phone. You cannot verify who is on the other end of the phone. If the call is genuine and you refuse to answer questions on the telephone, then a letter may be sent asking you to contact them or request something in writing from the caller. If they refuse then the call was not of great importance.
PCSO, Louise Luxford, the police community support officer for Brookmans Park and Little Heath. For non-emergencies, please calll 0845 33 00222.
 

Offline Angel

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Re: A suspicious call about home security
« Reply #9 on: January 26, 2011, 05:38:04 pm »
I would also advise people to register their number with TPS (Telephone Preference Service) http://www.mpsonline.org.uk/tps/  then when you get annoying calls, just ask how they got your number, they usually say it's on a database, as soon as you say that you are registered with TPS they become very apologetic and say they will remove it
 

Offline sharks

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Re: A suspicious call about home security
« Reply #10 on: January 26, 2011, 08:58:12 pm »
Sorry I have to say that my experience of these people is that they dont care that you are registered with the telephone preference service (TPS).  They are often companies residing in Asia where European and English law does not apply (TPS isn't legal to my knowledge).

My advice is that if it isnt obvoius within 10 seconds that you want to talk to a person then tell them that you NEVER listen to unsolicited telephone calls and immediately hang up.

If it is important they will phone back!!.
 

John_fraser

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Re: A suspicious call about home security
« Reply #11 on: January 30, 2011, 01:38:51 pm »
Cold call scareware scammers aim to bring Mac fans into the fold.

Apparently the scammers are now targeting Mac users too.

Quote
They prey upon your fear, not your operating system...

More advice here

Quote
Treat any caller who tries to talk you into doing anything on your computer as if he just knocked uninvited on your door and invited himself into your house "for your safety".
 

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